The 20 most beloved restaurant chains in the US, according to Yelp

Yelp ranked the most popular restaurant chains in the country according to customer reviews.

  • Yelp ranked the most beloved chains in the country according to customer reviews and search volume.
  • Popular chains, such as Dave's Hot Chicken, In-N-Out, and Texas Roadhouse, topped the list.
  • Lesser-known chains, such as First Watch and bb.q chicken, also ranked highly.

A new ranking of the most popular restaurant chains in the US reveals that both iconic spots and lesser-known favorites are winning over customers.

Yelp ranked the most beloved restaurant chains in the country based on a variety of factors, including average rating, customer reviews, repeat page views, and search volume.

The list, which was released on Tuesday, featured well-known national chains like In-N-Out, Olive Garden, and Chili's, as well as some hot up-and-comers like Dave's Hot Chicken and bb.q Chicken.

Here are the 20 most beloved restaurant chains in America, according to Yelp.

20. Shake Shack

Image shows a Shake Shack tray with two drinks, two burgers, and two baskets of crinkle cut fries.

Shake Shack Founder Danny Brown thinks there is no obligation to tip for takeout orders.

Percent of reviews that were four or five stars: 48%

Number of locations (2024): 373

19. Jet's Pizza

Jet's Pizza

Jet's Pizza.

Percent of reviews that were four or five stars: 69%

Number of locations (2024): 450

18. Sweetgreen

The Fish Taco warm bowl at Sweetgreen.

There was too much arugula on the Fish Taco bowl at Sweetgreen.

Percent of reviews that were four or five stars: 51%

Number of locations (2024): 246

17. Habit Burger & Grill

Habit burger grill outside

Percent of reviews that were four or five stars: 49%

Number of locations (2024): 377

16. Outback Steakhouse

outback steakhouse full meal

Percent of reviews that were four or five stars: 51%

Number of locations (2024): 675

15. Chili's

UNDER EMBARGO: Chili's Big Smasher burger

Chili's Big Smasher burger.

Percent of reviews that were four or five stars: 51%

Number of locations (2024): 1,209

14. P.F. Chang's

P.F. Chang's restaurant

Percent of reviews that were four or five stars: 50%

Number of locations (2024): 221

13. The Cheesecake Factory

The Cheesecake Factory in Queens, New York.

My boyfriend and I visited The Cheesecake Factory in Queens, New York.

Percent of reviews that were four or five stars: 48%

Number of locations (2024): 215

12. Denny's

Denny's.

Denny's.

Percent of reviews that were four or five stars: 64%

Number of locations (2024): 1,334

11. Blaze Pizza

Assembly Line Format blaze pizza

Blaze Pizza uses an assembly line similar to Chipotle or Subway.

Percent of reviews that were four or five stars: 63%

Number of locations (2024): 265

10. LongHorn Steakhouse

The exterior of a Longhorn steakhouse.

Percent of reviews that were four or five stars: 57%

Number of locations (2024): 594

9. Carrabba's Italian Grill

Carrabba's Italian Grill

Percent of reviews that were four or five stars: 59%

Number of locations (2024): 210

8. Olive Garden

Sign outside an Olive Garden restaurant

The manager of an Olive Garden in Kansas gave staff a blunt ultimatum.

Percent of reviews that were four or five stars: 58%

Number of locations (2024): 923

7. Mountain Mike's Pizza

Mountain Mike's Pizza

Mountain Mike's Pizza.

Percent of reviews that were four or five stars: 63%

Number of locations (2024): 299

6. Texas Roadhouse

Texas Roadhouse

Percent of reviews that were four or five stars: 57%

Number of locations (2024): 664

5. BJ's Restaurants

BJ's Restaurants

BJ's Restaurants.

Percent of reviews that were four or five stars: 60%

Number of locations (2024): 218

4. In-N-Out Burger

An In-N-Out Burger sign.

American regional chain of fast food restaurants In-N-Out Burger sign seen at the San Francisco site.

Percent of reviews that were four or five stars: 66%

Number of locations (2024): 415

3. First Watch

First Watch breakfast food

First Watch serves one brunch menu, all day for 7.5 hours.

Percent of reviews that were four or five stars: 73%

Number of locations (2024): 572

2. bb.q Chicken

bb.q chicken sign inside a restaurant

Percent of reviews that were four or five stars: 71%

Number of locations (2024): 208

1. Dave's Hot Chicken

Dave's Hot Chicken debuts a fried cauliflower sandwich.

Dave's Hot Chicken debuted a fried cauliflower sandwich on January 8.

Percent of reviews that were four or five stars: 71%

Number of locations (2024): 245

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