- Lululemon has a fix to its see-through "Get Low" tights problem.
- The athleisure brand recommends that customers wear skin-toned underwear with the tights.
- The "Get Low" collection is back online after sales were paused for a week because of customer feedback.
Lululemon is telling customers who buy their see-through leggings to cover up.
In a statement to Business Insider on Thursday, Lululemon said that it had temporarily paused online sales of its "Get Low" collection in North America last week to "review early guest feedback and insights."
It then updated its product information to incorporate new guidance on fit, sizing, and features, and the collection is now back online, the statement said.
In the fit and sizing section of the product listing, the athleisure company recommends pairing the leggings with "skin-tone, seamless underwear," per checks of the website by Business Insider.
It also advises customers to size up the leggings to "experience this tight's best performance during your workout."
Several customer reviews on the "Get Low" tights listing talk about how they are not squat-proof and are see-through in the glute area. They retail for $108, are high-rise, and free of the front seam problem that's plagued Lululemon in the past.
Lululemon's statement comes after its founder, Chip Wilson, slammed the company's board for the "Get Low" tights on Wednesday, calling it a "total operational failure."
"It is clear that persistent failures like this are born out of this Board's lack of experience in creative businesses, disinterest in product development and quality, and focus on short-term, self-interested priorities," Wilson said in a LinkedIn post.
Wilson left the company's board in 2015 and has since criticized the leadership on multiple occasions.
Lululemon has faced backlash in the past for selling see-through tights.
In 2013, Lululemon pulled back 17% of all its pants for being too sheer, and blamed the manufacturing error on an incomplete testing protocol.
Lululemon's stock price reacted favorably to the collection going back online. It rose about 2.5% on Thursday. However, it's down almost 50% in the past year.
The post Lululemon says people who buy their sheer leggings should wear skin-toned undies and size up appeared first on Business Insider
