Scouted: Lady Gaga’s Facialist Says This Is the One Product You Need to Add to Your Routine in 2026

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Last month, I was blessed to get a facial from someone considered royalty in the skincare world—Joomee Song, the esthetician whose magical hands have been massaging Lady Gaga’s jawline and brightening her complexion for the past ten years. But Song isn’t just a facialist; she’s a skincare philosopher and a facial muscle whisperer who truly connects to her clients on a supernatural level. I have never gotten a facial quite like this before—and I’m a beauty editor, so I’ve gotten a lot of facials throughout my career. During my session, she shared the one product she says every skincare lover needs to try: the Shiseido Future Solution LX Concentrated Brightening Softener.

Song, who is of Korean heritage, but was born and raised in Japan, was first introduced to the concept of face massage by her grandmother and mother. The women spent time during the evenings meticulously massaging their faces. Song moved to the US and began training at medical spas, but realized that the Western approach to skin was the antithesis of what she had always known. “They could burn it, scrape it, scrub it… and their skin would just get worse and worse,” says Song. She’d go on to learn dozens of facial treatment techniques until she eventually developed her own method, KAIKA.

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