Homeland Security Secretary Kristi Noem’s frantic ICE hiring push saw applicants with no experience bypass crucial training before being sent into the field as the result of a humiliating tech glitch.
The agency relied on an artificial intelligence tool to vet applicants and identify candidates with prior law enforcement experience, NBC News reports, but that technology mistakenly fast-tracked people who’d simply used certain keywords in their resumes.
Applicants who mentioned past experience as a “compliance officer,” for instance, or who expressed their ambition to become an “officer,” were reportedly treated as trained law enforcement officers.
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