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THEN AND NOW: Vintage photos show how department stores have changed

Department stores once sold necessities. Now, many are struggling to remain in business amid the rise of online shopping.

  • Department stores have changed dramatically over the last 100 years.
  • Department stores once sold necessities. Now, many are struggling to remain in business.
  • While some classic chains cease to exist, other retailers have found ways to increase sales.

In the early 1900s, department stores existed to sell necessities, including food, home goods, and apparel.

Today, many luxury department stores are struggling to survive.

The rise of the internet and surge in online sales have placed a major strain on department stores. Saks Global, the parent company of Saks Fifth Avenue, Bergdorf Goodman, and Neiman Marcus, became the latest department retailer to file for bankruptcy on Tuesday.

Take a look at how department stores have changed over the last 100 years.

In the early 1900s, department stores were focused on selling the necessities.

Harrods Department Store

A Harrods department store.

Core products included clothing and home goods. During times of war, the necessities on sale included military jackets, coats, and accessories.

That's why Harrods, a famous department store in London, featured an in-house tailoring room throughout World War I. The space was utilized to alter used uniforms and sell new ones.

Department stores still sell the basics, but novelty items are also typically present.

Harrod's Department Store holidays

A modern Harrods department store.

You can find everything from household tools and fashionable clothes to toys and knickknacks at modern department stores —they seem to sell everything, in an apparent bid to compete with online retailers.

Harrods also sells store-branded items, including bags, stationery, and teddy bears.

Leading up to the 1930s, department stores were often crowded.

An old photo of a crowded department store.

A crowded department store.

Around 1929, people were encouraged to shop in order to help boost the nation's sinking economy, Fortune reported.

But that same year, the stock market crashed, and the Great Depression officially began. The period lasted for 10 years, causing major layoffs, failing banks, and mass poverty.

Today's department stores rarely see such large crowds, aside from major shopping events like Black Friday.

Macy's on Black Friday/

CHICAGO, ILLINOIS - NOVEMBER 29: Shoppers visit Macy's department store on Black Friday on November 29, 2024 in Chicago, Illinois. Black Friday marks the official start of the holiday shopping season.

Even during major holiday sales, many modern shoppers still prefer to shop online from the comfort of their homes.

In 2025, shoppers in the US were projected to spend a record $11.7 billion online on Black Friday, an 8.3% increase from 2024.

It marked a contrast from the wild Black Friday scenes that could be seen in stores in the decade before the COVID-19 pandemic.

In the 1920s, employees worked in department store basements to make change for cashiers upstairs.

Making change for department store cashiers.

Women working in the basement of a department store making change for the cashiers upstairs, early 1920s. The tubes are operated by a vacuum system that transports the change containers. (Photo by Underwood Archives/Getty Images)

In large stores that existed across multiple floors, vacuum systems transported the change upstairs through tubes.

None of those "tube rooms" are needed anymore, thanks to computers and credit cards.

A Macy's cashier.

JERSEY CITY, NJ - NOVEMBER 25: Customers line up at the cashier area at a Macy's store during Black Friday sales on November 25, 2022 in Jersey City, New Jersey. Black Friday, the day after Thanksgiving, is traditionally regarded as the start of the holiday shopping season, with shoppers flocking to stores and online for bargains, but with consumer confidence down, retailers are bracing for a considerably slower Black Friday.

Modern shoppers often don't even have to interact with a cashier if they don't want to. Instead, they can use touchscreen self-checkout machines to purchase products from many department stores.

Starting in 1924, Macy's celebrated the holidays with its first annual "Christmas Parade."

macy's first thanksgiving day parade

A photo from the first parade was taken in 1924.

Live animals such as elephants were included in the early days of the Macy's parade. Balloons depicting popular characters such as Mickey Mouse appeared a little later in the '30s.

The name has since been changed to the "Macy's Thanksgiving Day Parade."

The Radio City Rockettes at the Macy's Thanksgiving Day Parade.

The Radio City Rockettes at the Macy's Thanksgiving Day Parade.

Other aspects of the yearly tradition have also been changed. For example, live animals have been replaced with people dressed in costumes, and giant marching bands have become a staple. Tons of celebrities have also appeared on floats.

Minimal merchandise was showcased in store window displays throughout the '40s.

department store display window

A department store display window.

Beginning in the 1870s at Macy's, some chain retailers in New York City have made it a tradition to decorate store-front windows each holiday season.

There was some art to these displays, as props were placed alongside mannequins and merchandise to create a scene.

Contemporary display windows are unlike anything of the past.

A holiday display window at Macy's.

A holiday display window at Macy's.

Modern department stores often incorporate technology, moving props, and bright lights into window displays.

As early as 1923, Barneys New York was a popular department store.

barneys new york

Barneys New York.

Barneys New York was created by a man named Barney Pressmanwhen he pawned his wife's engagement ring and opened a shop on Seventh Avenue and 17th Street in New York City.

By the '60s, Barney's son, Fred, had turned the location into a luxury store, and the company became a national sensation throughout the 1990s and 2000s. By 2019, there were 22 stores in the US.

However, the chain faced difficulties and shuttered all stores in 2020.

A closing sale at Barneys New York.

A closing sale at Barneys New York.

Barneys New York filed for Chapter 11 bankruptcy in August 2019 and closed all remaining stores in February 2020.

Bonwit Teller was once a prominent luxury department store with a flagship location in New York City.

Bonwit Teller Department Store

A Bonwit Teller department store.

The store was known for selling a range of high-end women's clothing inside a luxurious Art Deco building. It grew to more than a dozen locations across cities, including Chicago, Philadelphia, and Columbia, South Carolina.

By 2000, every Bonwit Teller store had gone out of business.

Bonwit Teller out of business

Bonwit Teller's closing sale.

In 1979, the Bonwit Teller company was sold from its original owners to outside corporations. Ten years later, in 1989, the store filed for bankruptcy and began shutting all of its stores, with its last location closing in 2000.

While the flagship Bonwit Teller store would have been exempt from the closure, the building was purchased by Donald Trump in 1979, who demolished it to build Trump Tower.

The Saks Fifth Avenue flagship store in New York City opened in 1924.

Saks Fifth Avenue in New York City.

Saks Fifth Avenue.

Saks Fifth Avenue was once a bustling destination for luxury shoppers. At 650,000 square feet, the store spans an entire city block.

Saks Global filed for bankruptcy on Tuesday.

Saks Fifth Avenue.

Saks Fifth Avenue in New York City.

Saks Global's 2024 acquisition of Neiman Marcus for $2.7 billion left the company in debt and struggling to pay luxury vendors, some of whom have withheld inventory.

Business Insider reporter Madeline Berg visited the Saks Fifth Avenue flagship store the day Saks Global announced it was filing for bankruptcy and found it to be "nearly empty" with little foot traffic.

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