Airline Grounds Flights After Nationwide Tech Failure

Alaska Airlines has grounded its entire fleet after a second technology failure in three months. An IT problem hit the Seattle-based carrier’s primary data center at around 3.30 p.m. on Oct. 23. It said it did not believe a cyber attack was to blame, and no safety concerns have arisen during the ground stop. Speaking to the New York Post, the airline said, “Alaska Airlines is experiencing an IT outage that has resulted in a systemwide ground stop of Alaska and Horizon Air flights across our network, causing delays and cancellations.” Horizon Air, a subsidiary of Alaska, is also affected, although Hawaiian Airlines is operating as usual. “We deeply apologize to our guests whose travel plans have been disrupted today. We’re working to get them to their destinations as quickly as we can. For those who have a flight with us, please check your flight status before leaving for the airport. Also, a flexible travel policy is in place to support our guests.” The airline suffered a similar issue in July, with its flights grounded for three hours. The Daily Beast has contacted Alaska Airlines for comment.

Alaska Airlines/X

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